Online Physiotherapy

Our online physiotherapy appointments are conducted via end-to-end encrypted video calls, similar to facetime or zoom. Through this call the physiotherapists will ask you questions about your pain, how it affects you throughout the day, and what movements you struggle with. They will also guide you through a series of exercises to test your mobility and strength.

After this comprehensive analysis, the physiotherapist will provide information on your injury (likely diagnosis) including education on how to best manage this injury. They will also provide rehab exercises to provide symptom relief and long term improvements.

This includes an individualized exercise program. Exercise programs are essential to long term relief and treating underlying conditions that will prevent recurrences of injuries.

Our aim is to make completing your exercise program as easy as possible. Upon commencement of your first appointment, you will be sent access to an app that will show your individual exercise program, allowing you to track completion of exercises and notes on each exercise. You can also use this app to send messages to your physiotherapist. Meaning you can get answers to questions as they occur.

Unlike traditional physiotherapy where you see a therapist a few times a week, you will have one formal session per week over video call. This session is a time for the physiotherapist to assess your injury progress, and work with you to increase the difficulty of your exercises. In-between sessions, you can message your physiotherapist and ask any questions that come up.

For many conditions, especially those where building strength and increasing mobility is a major factor for recovery, online physiotherapy can be just as effective as traditional physiotherapy.

If you love evidence and want to read up on the effectiveness of telehealth, there are a number of articles on this topic found here.

We always want to ensure that you are getting the treatment that you need. This is why we require a phone call with a physiotherapist to book your appointment. This allows us to know if your condition is right for online physiotherapy.

During this phone call, we will take payment over the phone and will book your initial appointment.

Since April 2021, private health insurance will provide rebates for online appointments. Please contact your insurer if you would like to take advantage of this.

High-quality internet and a device with a camera are both required for online appointments. You can use your laptop, tablet or mobile device.

We do recommend starting sessions with the device on a stable surface facing you to discuss your injury with the physiotherapist. You will also need a space where you can set the device 2 meters away, with room to move. This way, the physiotherapist can guide you through a series of exercises to assess your range of movement and strength.

Set up can be as simple as the tablet propped up against a box or on your table, in your living room. Just ensure the box/table is far enough away to capture most of your movements on the screen.